Practical Work, Not Just Opinions.
This is where I keep the receipts: cloud builds I’m documenting end-to-end, Customer Success frameworks that drive outcomes, and a few tools/templates I actually use. If you’re here to evaluate my work, you’re in the right place.
What’s included
- Cloud builds with architecture, steps, and lessons learned
- CS strategy posts with real-world frameworks
- Downloadable templates (as I publish them)
How to use this page
Start with Cloud Builds if you’re here for technical depth. Start with Customer Success if you’re evaluating how I think about outcomes, adoption, and retention.
Backups & Monitoring Foundation for a Self-Hosted WordPress Platform
How I built and launched a production WordPress site on AWS with Nginx, RDS, HTTPS, SMTP email delivery, caching, and security hardening—optimized for speed, uptime, and monetization readiness.
Right-Sizing AWS RDS (db.t3.small) for a WordPress Stack
Right-sized an oversized RDS database supporting a self-hosted WordPress site on EC2 by transitioning from db.m5.large to db.t3.small, reducing baseline cost while maintaining application availability.
Backups & Monitoring Foundation for a Self-Hosted WordPress Platform
Designed and implemented a reliable backup and monitoring strategy for a self-hosted WordPress site on AWS. This project focused on operational resilience, off-site backups, security visibility, and early risk mitigation to support long-term scalability and stability.
Customer Success Strategy & Lifecycle Optimization (Case Study)
Designed and implemented a reliable backup and monitoring strategy for a self-hosted WordPress site on AWS. This project focused on operational resilience, off-site backups, security visibility, and early risk mitigation to support long-term scalability and stability.
Tools used: Excel, PowerPoint (QBR Readout), Dynamics 365 concepts, Power BI-ready framework.
Website Reliability & Performance Stack
Implemented a lightweight reliability and growth stack for my site—uptime monitoring + alerting, structured SEO workflows, and privacy-friendly analytics—so I can catch issues early and track what’s working without unnecessary overhead.
Tools used: Better Stack, UptimeRobot, SEO Buddy, Fathom Analytics.